Privacy Policy

We collect information you provide directly to us, including:

• Your name, phone number, and email address;
• Delivery address and order details;
• Communications and preferences you share with us (for example, special instructions or order notes).

We also collect limited technical information automatically, such as device and browser type, to operate and secure the website.

• To process, prepare, and fulfill your orders;
• To communicate with you about your order (confirmations, status updates, and order-related alerts);
• To provide customer support and respond to requests;
• To operate, maintain, and improve our services;
• To comply with legal obligations.

With your consent, we may send SMS text messages related to your order, such as order confirmations, status updates, and order alerts. Message frequency varies based on your activity. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. You may also contact us at (203) 752-1800.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

We do not sell your personal information. We share information only with service providers who help us operate our business and only to the extent necessary to perform their services, including:

• Payment processing (handled securely by Square; we do not store full card numbers);
• Text message delivery (our SMS provider);
• Delivery fulfillment.

We may also disclose information when required by law or to protect our rights, safety, or property.

We retain your information for as long as needed to provide our services and for legitimate business or legal purposes. You may request deletion of your information by contacting us.

• Opt out of SMS at any time by replying STOP;
• Request access to, correction of, or deletion of your personal information;
• Contact us with any privacy questions.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the “Last updated” date above.

Grand Avenue Pizza, LLC (dba Pizza Plus)
118 Grand Ave, New Haven, CT 06513
Phone: (203) 752-1800
Email: pizzaplusct@yahoo.com