Terms of Service

When you place an order, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

Prices are shown in U.S. dollars and may change without notice. Applicable taxes and any delivery or service fees are displayed at checkout before you confirm your order.

Payments are processed securely by Square. We do not store your full payment card details. You represent that you are authorized to use the payment method you provide.

Delivery is available within our service area; delivery times are estimates and may vary. For pickup orders, please collect your order at 118 Grand Ave, New Haven, CT 06513.

For full details, see our Cancellation, Refund & Delivery Policy.

Our SMS program (the “Pizza PlusOrder Alerts” program) sends text messages related to your order, including order confirmations, status updates, and order alerts. By providing your mobile number and opting in, you consent to receive these recurring messages.

• Message frequency varies based on your order activity.
• Message and data rates may apply.
• For help, reply HELP or contact us at (203) 752-1800.
• To opt out at any time, reply STOP. After you opt out, you will no longer receive SMS messages from us.
• Carriers are not liable for delayed or undelivered messages.

For details on how we handle your information, see our Privacy Policy.

Because food is prepared to order, orders generally cannot be cancelled once preparation has begun. If there is a problem with your order, please contact us at (203) 752-1800 and we will do our best to make it right.

For full details, see our Cancellation, Refund & Delivery Policy.

You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.

Our services are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Grand Avenue Pizza, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

We may update these Terms from time to time. Changes are effective when posted on this page, and we will update the “Last updated” date above.

Grand Avenue Pizza, LLC (dba Pizza Plus)
118 Grand Ave, New Haven, CT 06513
Phone: (203) 752-1800
Email: pizzaplusct@yahoo.com